Resource Library

Designing an Effective Community Health Worker Program
The Community Health Worker (CHW) model is a long-standing one that, when
implemented with best practices, can improve the lives of individuals and communities.
Organizations in many settings can employ CHWs, including health care systems (both
small and large), community-based organizations, public health institutions, and social
services. Regardless of the organization type, the most successful CHW programs (even
those integrated within health care systems), have the largest impact when CHWs have
accessibility and interaction with the individuals and communities they serve outside of
the organization’s doors. CHWs extend the services of their teams and organizations to
better reach and serve individuals and communities at-large.

This toolkit section will help you with:

• Preparing your team to implement CHW programs.
• Finding the right CHWs for population served.
• Recruiting, hiring, and onboarding CHWs.
• CHW training and continuing education.